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Chris promptly responded to my phone. He gave me a more comprehensive quote and a fair price. Exterminator came, went to work. Killed the infestation and finished up. A1 project by professional crew. Good price, excellent work, no more issues. Highly recommend them.
Just moved into new home to find our dogs picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 to get a home up to 2,500 sq ft., and since our routine exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my routine service supplier. They sent a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land using a deck and no lawn. My partner having no thought that he was being charged an outrageous price and thought I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally , I found that Carlos had sprayed insecticide all around our mattress, including on the border of these linens and on the very top of underbid storage bins, requiring me to clean, launder and mop our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions that the company was offering since that was done with the corporate office.
I only sprayed baseboards." I asked him to correct the fee, and he said no. I asked to talk with the owner. He came back on the line and told me his manager was busy and he'd call me backagain. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words were,"You should have done your homework. If that's what Carlos charged you, that is the price. Then he gave me that the suggestion to shop around next time." .
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UPDATE #1: I want to upgrade this post. Tim, a Manager, from Stanley phone me this afternoon to let me know he wanted me to be a happy client. Later, I explained that his support provider piled all around my bed, and the things underneath my mattress, charged me an outrageous cost and that they were running a promotion for servicing a house/yard much larger than mine to get $135, he provided me support for 1/2 of everything I was billed ($485), but would not honor the promotion.
I think Tim felt great about his offer. I obviously didn't, and remain an unhappy client. I told Tim when my employees treated people and provided service how Stanley had done, I would have given my services away for free and done anything necessary to correct the issue. .
UPDATE #2: Another upgrade. . .Tim only called back and said he felt bad about how I'd been treated daily and wanted to honor the promotion cost for $135. It is truly kind of Tim to reconsider. I expect Stanley invests in training its staff on customer service and being good citizens.
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Kanika assessed for Pest control services 28th Nov, 2018 Great service they do it quite nicely and with patience. We can see huge difference with cockroaches etc after we have pest control done from them. I would surely recommend new sai pest control to everyone. Cheers guys! Good job! Sam assessed for Pest control services 22nd Nov, 2018 I have got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they've responded immediately and have completed the task in about 2 hours, they have used chemical spray and also have billed me RS.2200 for the same, the support provided by these was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new houses were protected by my sources spraying the view it now sand pad with organochlorine chemicals. However, increased awareness regarding the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been available since 30 June 1995.
Pesticides which have substituted organochlorines are now available but may not be quite as powerful in the longer term.
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The incidence of, or potential for, termite damage to houses has not been accurately determined, however both government and the building industry agree that the continuation of adequate control measures is essential to lessen the probability of serious structural damage. The Building Code of Australia requires the structural components of every new building has to be safe from termite attack.